Effective Date: jAN, 2026
At POLEK Tech (“we,” “our,” or “us”), we are committed to protecting the privacy and confidentiality of our clients, website visitors, and business partners. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
1. Information We Collect
We may collect the following types of information:
Personal Information
Name
Company name
Email address
Phone number
Country or location
Job title
Any information you voluntarily provide through contact forms or email
Business Information
When providing our BPO services, clients may share business-related information necessary to perform agreed-upon services such as:
Customer records
Property information
Documents
Data files
Project instructions
We process this information solely for delivering the requested services.
Website Usage Information
We may automatically collect:
IP address
Browser type
Device information
Pages visited
Date and time of access
Referring website
Cookies and similar technologies
2. How We Use Your Information
We use your information to:
Provide and manage our services
Respond to inquiries and support requests
Communicate regarding projects
Improve our website and services
Send business-related updates
Maintain website security
Comply with legal obligations
We do not sell your personal information.
3. Data Security
Protecting client information is one of our highest priorities. We implement appropriate technical and organizational measures to safeguard confidential information, including:
Secure systems and controlled access
Password-protected environments
Employee confidentiality agreements
Restricted access based on business need
Secure data transmission where applicable
Regular security monitoring
4. Confidentiality
POLEK Tech understands the sensitive nature of outsourced business operations.
We treat all client information as confidential and use it only for the specific services requested. Our employees are trained to maintain strict confidentiality and comply with applicable client agreements.
Where required, we are happy to sign Non-Disclosure Agreements (NDAs).
5. Cookies
Our website may use cookies to improve user experience, analyze website traffic, and enhance website functionality.
You may disable cookies through your browser settings; however, some website features may not function properly.
6. Third-Party Services
Our website may use trusted third-party services such as:
Website analytics
Email communication platforms
Cloud hosting providers
Contact forms
These service providers only access information necessary to perform their services and are expected to maintain appropriate security standards.
7. Data Retention
We retain personal and business information only for as long as necessary to:
Deliver contracted services
Meet legal or regulatory requirements
Resolve disputes
Enforce agreements
Afterward, information is securely deleted or anonymized where appropriate.
8. Your Rights
Depending on applicable laws, you may have the right to:
Request access to your personal information
Correct inaccurate information
Request deletion of your personal data
Withdraw consent where applicable
Object to certain processing activities
To exercise these rights, please contact us using the details below.
9. Children’s Privacy
Our website and services are intended for businesses and professionals. We do not knowingly collect personal information from children under the applicable age of consent.
10. International Data Transfers
As we provide services to clients worldwide, information may be processed in different countries while maintaining appropriate safeguards to protect client data.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page along with the revised effective date.
12. Contact Us
If you have any questions regarding this Privacy Policy or our data handling practices, please contact us.
POLEK Tech
Email: info@polektech.com
Website: www.polektech.com